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Aryabhatta Product

Aryabhatta Product

Designing a better interface for an internal team to streamline their workflow

Designing a better interface for an internal team to streamline their workflow

Web Design

UI Design

Research

Current Scenario

The existing post-booking operations involve a fragmented workflow for confirming and managing various components within a travel package. The status updates for hotels, sightseeing, transfers, etc., are managed across different platforms such as sheets and supplier portals based on the destination. The process involves manual data entry and tracking, creating itineraries on Google Sheets, which is labor-intensive and demands substantial destination-specific knowledge.

Challenges

  • Fragmented workflow across multiple platforms.

  • Time-consuming itinerary creation with a high dependency on destination knowledge.

  • The manual voucher creation process is prone to errors and inefficiencies.

  • Difficulty in tracking post-booking customization like hotel changes.

Objective

The aim is to develop a unified platform to simplify and automate post-booking operations, enhancing efficiency, accuracy, and overall workflow management for the internal team

Challenges

  • Singular Platform:

    Introduce a single, user-friendly platform for managing and updating the status of various booking components (hotels, sightseeing, transfers) for agents. Time-consuming itinerary creation with a high dependency on destination knowledge.

  • Automation:

    Implement automation features that generate itineraries and vouchers with a click of a button, reducing manual data entry, saving time, and ensuring accuracy.

  • Singular Platform:

    Develop a tracking system for post-booking customizations, making it easier to monitor and manage hotel changes or agent-specific requirements.

Visual Design

Web UI Design

Hotels Cutomization

Sightseeing Cutomization

User Research

What did I learn ?

As a UI/UX designer on this project, I've learned to address the challenges of a fragmented post-booking workflow. Insights include the need for integration, automation, and specialized tools to streamline processes. The project highlights the importance of efficiency, user-centricity, and addressing destination-specific knowledge through intelligent features.

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